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How to Start your Airbnb Business. And Yes, it is a Business!
December 2, 2023

How to Start your Airbnb Business. And Yes, it is a Business!

If you plan to rent your home successfully on Airbnb, VRBO or any other similar platforms you must treat it as a business. Starting a vacation rental business can be a great way to earn extra income but many people underestimate what it really takes to run one successfully. Whether you have a spare room in your home or are looking to purchase a property specifically for Airbnb, you need to mentally prepare yourself that this is an actual business and must be treated as such.

Domi & Diego
By Superhosts

Domi & Diego

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Table of Contents
  1. Are short-term rentals even legal in your locality? Are you protected?
  2. Research your market
  3. Choose the right property (if you don’t have one yet)
  4. Set up your listing
  5. Create house rules and guest policies
  6. Prepare your property
  7. Wow your guests
  8. Have the right systems in place
  9. Build an awesome local support team
  10. Monitor your business
  11. Consider your tax obligations

In this blog post, we provide a step-by-step guide on how to start an Airbnb business, including the most important steps we’ve taking for our own properties to ensure we provide a top-notch experience for our guests.

This post assumes that you will not hire a property manager or Airbnb co-host. After all, we do it ourselves and it's way more profitable.

Even if you decide to work with a professional vacation rental company it is important to have an understanding of all the concepts below so that you are well prepared when selecting one company over another.

1. Are short-term rentals even legal in your locality? Are you protected?

Renting a vacation home is legal in many cities across the world but you must check you with your local government.

You can’t really establish a good business in the long run if your city does not allow or simply imposes too many restrictions on vacation rentals. You must ensure that your property complies with all local laws and regulations, including zoning, licensing, and insurance requirements. You may also want to check with your local community, building administrator, or condominium association to make sure you are complying with their own regulations.

Another important aspect is to consider opening an LLC for this activity in order to minimize your personal liability. You should also make sure you have proper insurance specifically designed for vacation rentals. We highly recommend having a brief consultation with a lawyer to talk about these topics.

In short, legal compliance and protections should be the first and most important implications in your decision to enter this industry.

2. Research your market

Is there an actual market for your property? Before you start your Airbnb business, it's important to research the market in your area to see what types of properties are in demand and what the competition looks like.

You can start by searching for properties in your area on Airbnb to see what is currently available and how much they charge. This will give you an idea of what type of property is in demand and what you can charge for it. The latter will also help you answer if it is worth doing it under your specific economic circumstances.

We mention Airbnb a lot because of its popularity but it's also critical to look at other short-term rental platforms, such as VRBO and HomeAway, to get a sense of the competition in your area. After all, you must list your property in more than one channel if you want to maximize your earnings.

3. Choose the right property (if you don’t have one yet)

Once you have a sense of the market in your area, it's time to choose your property. This could be a spare room in your home, your entire house or a separate property that you purchase specifically for Airbnb. When choosing your property, it's important to consider the following:

  • Location: Choose a location that is desirable for travelers, such as a popular tourist destination or a neighborhood that is convenient for business travelers. We talk in more detail about locations when they are not as great in our post about 10 things you need to know to run a successful Airbnb or vacation rental.
  • Type of property: Consider what type of property is in demand in your area. Is there a high demand for apartments, houses, or unique properties like yurts or treehouses?
  • Size: Consider the size of the property you want to offer. Are you looking to rent out a single room, a studio apartment, or an entire house?
  • Amenities: Consider the amenities you will offer to your guests. This could include things like a full kitchen, laundry facilities, or a pool.

4. Set up your listing

Once you have chosen your property, it's time to set up your listing on Airbnb. This is where you will provide all the information about your property, including photos, descriptions, and pricing. Setting up your listing in any of the distribution or marketing channels such as Airbnb or VRBO will usually require you to:

  • Create an account: If you don't already have an account, you will need to create one by signing up.
  • Add your property: Once you have an account, you can add your property. You will be prompted to enter information about your property, including the type of property, the number of guests it can accommodate, and the amenities you offer.
  • Take photos: To attract potential guests, you will need to take high-quality photos of your property. Make sure to highlight the best features of your property, such as a beautiful view or a cozy living room.
  • Write a description: In addition to photos, you will need to write a description of your property that will entice potential guests to book. Be sure to highlight what makes your property unique and what amenities you offer.
  • Set your price: Finally, you will need to set your price. Take into account the market in your area and what your competition is charging, but also consider the amenities you offer and the unique features of your property.
  • Add your financial and tax information: Expect to enter a deposit account and your tax regime depending on your country of residence.

5. Create house rules and guest policies

Before you start accepting guests, it's important to create house rules and guest policies that will ensure a smooth and enjoyable experience for everyone. Our top recommendation here is make these as explicit as possible and prepare a legal agreement that can be embedded in the booking process of most listing channels such as Airbnb. Some policies to consider include:

  • Smoking: Will smoking be allowed on the property or will it be strictly prohibited? Tip: we really do not recommend it - even if you do not have a problem, guests that are non-smokers will notice the smell long after and will not be comfortable.
  • Pets: Will you allow pets on the property? If so, will there be a fee for them? Consider proper insurance and liability as well.
  • Check-in and check-out times: What time will guests be able to check-in and check-out? Will you offer early check-in or late check-out?
  • Noise: Will you have any restrictions on noise levels, particularly at night? Consider a noise monitoring system.
  • Damage deposit: Will you require a damage deposit? If so, how much and how will it be handled?
  • Cancellation policies: Do you want to be strict or flexible?
  • Other rules: Consider any other rules that you would like your guests to follow, such as no parties or events, or restrictions on the use of certain areas of the property.

Once you have created your house rules and guest policies, make sure to clearly communicate them to your guests in your listing and also provide a printed copy for them to review when they arrive. You can do the latter by posting your house rules as signs as we do.

6. Prepare your property

Before your first guests arrive, it's important to prepare your property to ensure that they have a comfortable and enjoyable stay. Some things to consider include:

  • Cleanliness: Make sure your property is clean and well-maintained. This includes things like dusting, vacuuming, and cleaning the bathroom and kitchen.
  • Furnishings and decor: Make sure your property is furnished with comfortable and functional items, and that the decor is attractive and reflects the personality of your property. Check out our post on 8 tips to decorate your Airbnb for further insights.
  • Amenities: Make sure that all amenities are in good working order and that you have provided all necessary items, such as linens, towels, and toiletries.
  • Safety: Ensure that your property is safe for your guests. This includes things like having working smoke detectors and fire extinguishers, and making sure that any potential hazards are addressed.

7. Wow your guests

Once your property is ready, it's time to start hosting your guests. To ensure a great experience for your guests, consider the following:

  • Communication: Make sure to communicate with your guests before and during their stay. Answer any questions they may have and provide them with any necessary information about the property and the area.
  • Provide a digital guidebook: Welcome books for vacation rentals are increasingly important to answer frequently asked questions from guests and differentiate as a host. Imagine a simple to use digital mini site of your vacation rental with all the answers your guests seek, including how to work the oven, where is the key to the side door, and your local recommendations of where to eat and what to do. Our digital guidebook for vacation rentals does all that and the best part is that it is FREE for vacation owners with one property! It is the perfect way to start but, if you feel less comfortable embracing a full digital experience, try our customizable and printable Welcome Book template made in Canva. Either way, they both are super helpful.
  • Flexibility: Be flexible with your guests when possible. If they need an early check-in or late check-out, try to accommodate their needs.
  • Personal touch: Add a personal touch to their stay, such as leaving a welcome note or providing recommendations for local attractions and restaurants.
  • Reviews: Encourage your guests to leave reviews of their stay. Reviews help attract more guests and improve your ranking on Airbnb.

8. Have the right systems in place

Running a vacation rental business can be a lot of work, especially if you have multiple properties or are renting out a property on a full-time basis. But, with the proper systems in place, the venture can run smoothly. The essentials include:

Channel manager

A channel manager is a tool that vacation rental owners and managers can use to distribute their property listings across multiple online travel agencies (OTAs) and booking platforms. A channel manager simplifies the process of managing bookings by automatically synchronizing availability, rates, and reservations across all of the channels where a property is listed.

It’s also the most important tool to avoid double bookings!

Property management system

If you plan to manage rentals for other owners, a property management system (PMS) is another essential tool. A PMS allows you to manage reservations, track guest details, communicate with guests, manage maintenance and cleaning schedules, and provide owner portals for reporting. It can also help you manage multiple properties and automate routine tasks. Popular vacation rental PMS options include Hostfully, Guesty, and OwnerRez.

Accounting and invoicing system

Managing your finances can be a challenge when you're running a vacation rental business. It's important to have an accounting and invoicing system in place to keep track of income, expenses, and taxes. Consider using a tool like Quickbooks or Xero to manage your accounting and invoicing, or hire an accountant or bookkeeper to help you manage your finances. At the very least, try using Quicken or similar personal finance software to tag and segregate transactions related to vacation rentals.

9. Build an awesome local support team

When you are not working with a full property manager, you can save tons of money but you will need to establish trustworthy contacts for the following key roles:

Cleaning

A cleaning professional is a crucial aspect of running a successful vacation rental business, as cleanliness is a top priority for guests. Ideally, she or he should have experience in cleaning vacation rental properties but it is not always easy to find. Instead, concentrate on someone who is reliable, detail-oriented, and efficient and able to follow specific cleaning checklists and protocols. Someone who has helped you with cleaning before might be a potential candidate. We did that with our own cleaner in Washington, DC. We taught her exactly how to clean our home during turnovers with the help of our checklists. She now cleans our 3.5 bedroom house in less than 3 hours and our reviews are impeccable partly because of how our guests find the place. We followed the same methodology of recruiting for our homes in the Riviera Maya, Mexico.

Maintenance and emergencies

Another key aspect. You want someone to attend to emergencies after hours and also someone who can keep the house in top shape. Again, in Washington, DC we offered a trustworthy handyman that we already knew the job to check the house after every turnover and fix whatever is needed. We pay him an hourly rate that varies based on visits. We have a similar arrangement for our properties in the Riviera Maya, Mexico.

10. Monitor your business

Once your Airbnb business is up and running, it's important to monitor your business to ensure that you are providing a great experience for your guests and that your business is profitable. Some things to monitor include:

  • Occupancy rates: Keep track of how often your property is booked and adjust your pricing and availability as needed.
  • Guest satisfaction: Monitor guest reviews to ensure that you are meeting their expectations and address any issues that arise.
  • Expenses: Keep track of your expenses, such as cleaning fees and utilities, to ensure that your business is profitable.
  • Regulations: Keep up-to-date on any regulations or restrictions on short-term rentals in your area to ensure that you are in compliance.

11. Consider your tax obligations

Last but not least, a vacation rental business has important tax implications depending on your city, state and country, including: income tax, sales tax, occupancy tax, transient occupancy tax, and potential deductions. Vacation rental owners should keep accurate records of all income and expenses related to their business and consult with tax professionals to understand the tax implications of their business.

Airbnb Superhosts in Washington, DC and the Riviera Maya. Co-founders of HelloBnB.
str property owners and hosts
Why HelloBnB

In the trenches of short-term rental hosting, we stumbled upon our own gold mine of challenges. That’s how HelloBnB sprung to life—crafted from our mishaps, adventures, and a-ha moments. It's more than just a product; it's our passion project, steeped in insider know-how. We’re turning our oops into your perks, offering a tool that gets the guest experience just right.

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